The operator has no single place showing what needs attention #78
No Assignees
Notifications
Due Date
No due date set.
Dependencies
No dependencies set.
Reference: wiki-cafe/member-console#78
Reference in New Issue
Block a user
What a person cannot do today
See, on the landing page, everything that is stuck or unfinished. The page now carries the daily numbers and one card per system, each reporting its own state; work that has failed, a provider that was never configured, a setup that was never finished and an invoice that is overdue are found by visiting four different pages.
What they should be able to do
Read one section that collects them: work that failed past its retries, a provider that published products depend on but that is not configured, an incomplete setup, and overdue invoices, each line linking to the page where it is fixed. With nothing in it the section says so in plain positive words rather than reporting zero findings.
Why it matters
The landing page is where an operator starts the day, and its job is to say whether anything is wrong. Without an aggregator the answer is spread across the pages an operator would only visit if they already suspected something.
Where
The operator overview handler and its template.
Done when
One section on the overview lists every outstanding item of those kinds with a link each, its empty state reads as all clear, and a new kind of attention item is added by registering it rather than by editing the template.
Migrated from status/issues.md at
b7a0e15Related: #168 (notifications). A notification about a condition listed here links to its line; reading the notification does not clear the line, fixing the condition does.
Changes to an org type's default plan or to a ladder's tier order record every organization they still have to move (#187). The ones that could not be moved are listed on the org type's card or the ladder's page, next to a Retry button. That gives this overview one kind of item: "organizations a plan change could not move", with its line linking to that card or page. A page for each change, listing every organization it reached and how each one ended, would be a better place for that line to link to, and the records #187 keeps are enough to build it.